Frequently Asked Questions
What happens after I sign up?
Once you sign up, you’ll receive an email with a link to sign into your dashboard. Be sure to save this link. Once signed in, you’ll need to select the payment method of PayPal. (If you do not have a PayPal account, click here
to set one up.)
Can I customize my referral link?
Yes. You can change your default link name on your dashboard.
Can I sign up using my own referral link?
No. Unfortunately, self-referrals are strictly prohibited. The goal of a referral program is to encourage affiliates and ambassadors to spread the word about our product(s), not to get discounts.
My friend/client signed up without using the referral link. What can I do?
Why can’t I see my sign-ups and/or rewards?
Our tracking is based on browser cookies, so if you used a different browser/device from the visit to sign up, you cleared your cookies, you used incognito, or you signed up from your own referral link, the signup might not be tracked. If you are 100% sure the sign up or sale were not tracked correctly, contact us at firstname.lastname@example.org
What’s the referral cookie life?
The referral cookie life is 60 days. If a user purchases the product after 60 days since the first referred visit, the conversion won’t be tracked anymore.
When will I get paid?
All payouts are processed around the 20th of the month which will include the previous month referrals.
Example: You receive a payout on October 20th, this will include all referrals from September 1st – 30th less any refunds we have issued.
How can I get paid if I don’t have a PayPal account?
Sorry, we only pay out commissions through PayPal. If you do not have a PayPal account, click here
to set one up.